What are the technical requirements to use FollowMyHealth®?

Last Updated: Jul 24, 2019 04:17PM CDT

FollowMyHealth® Universal Health Record is an HTML5 web-based application. It is best viewed in our supported browsers.  It is highly recommended that you use the latest, most up-to-date versions of the following web browsers.

> Microsoft® Internet Explorer®
> Microsoft Edge
> Mozilla Firefox®
> Google Chrome™
> Apple® Safari®

OS limitations are Windows XP Service Pack 3 or higher. All versions of OSX, and Linux are supported. 

If you are having display issues, please visit this site to discover which version of what browser you are on, and if there is an update available. If you need an updated version of a browser, or a new browser, please see the links below.

Internet Explorer
Safari on Mac

A Note Regarding Internet Explorer 9 or 10:
If you use Internet Explorer 9 or 10 to access FollowMyHealth, you need to make your browser compatible with TLS1.1/TLS 1.2.
To change the settings in IE 9 or 10:

  • Go to Tools and select Internet Options
  • Select the Advanced tab in Internet Options
  • Enable(check) TLS 1.1, TLS 1.2 and also disable (uncheck) SSL 3.0 for additional security
  • Click on Apply and OK to complete the procedure


Due to the restrictions of mobile devices, in order to use the FollowMyHealth UHR, you must have our mobile application installed. Please go here to check out our iPhone/iPad app and here for our Android app.

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