How do I Log in on a Mobile Device?

Last Updated: Aug 23, 2017 02:07PM CDT
Please be aware that the FMH Mobile app is required in order to access your Universal Health Record (UHR) on a mobile device.



To learn how to log in through the FMH Mobile app, select the type of device you are using:  

Android App

iOS App

Android App

When you launch the FMH Mobile app for Android, the following screen will appear:



If you created a FMH Secure login username and password, select the "Sign In using your FollowMyHealth™ account". This will open up the page to enter your email/username and password.




If you use one of the other authentication methods (Facebook, Google, Yahoo, LiveID), tap the "Or sign in with an alternative" button. Selecting this button will bring the following screen:  



If you are using the mobile passcode option to log in, this is the screen that will appear below. If you have the Touch ID enabled, you will see the option to log in using your thumbprint. You do have the option to log in with a different method if you don't remember the passcode or don't want to use the passcode or Touch ID; see image below. Choose "Use Other Sign In Methods" to use a different login method.



iOS App

When you launch the FMH Mobile app for iOS, the following screen will appear:



If you created a FMH Secure login username and password, select the option to "Sign in using your FollowMyHealth account" to log in. If you use one of the other authentication methods (Google, Yahoo, Facebook, or LiveID), tap the button that says "or sign in with an alternative..." This will bring up the following screen:



Tap on your login method, enter your login credentials, and log in to you patient portal!

If you're not sure if you have the right version of the Android OS to run the application, see this article.
If you're not sure if you have the right version of iOS to run the application, see this article.

If you have received your invitation and would like to set up your account from your mobile, please click here
If you would like to create an account from scratch, without first receiving an invitation, please see this article

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