Messaging a Provider-Android App

Last Updated: Aug 25, 2017 02:21PM CDT
If you would like to send a message to your provider from your Android device, please review the following:

Once you have signed into your account, please locate the Menu button on the top left side of the screen (see image below).

Next, select "Messages".

Android App Menu 1

You will then need to select the "Compose" button in the bottom right corner.

On the next screen, please be sure to select the provider [A] and input both a subject [B] and body [C] of your message, and you should be able to send the message successfully by tapping the "Send" icon in the top right corner (shown below).

You should receive a pop-up confirmation message that your message was sent successfully. Messages sent successfully may be referenced in the "Sent" folder, found in the "All Folders" section of the "Messages" category.
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