Can I Delete my Account from the App?

Last Updated: Aug 21, 2017 07:11AM CDT
One question that is asked is can I delete my account from the app. The answer to that question is no. The app does not allow patients to delete the account. You can remove the connection to your connected organization but you cannot delete the account. To delete the account, you can log into the account on a computer/laptop and delete it. Another option would be to call your medical organization. Either they will be able to delete the account or direct you to who can delete the account for you. To delete your account from a computer/laptop, follow these steps.

1. Go to and log in

2. Log into your account

3. Go to "My Account" at the top of the screen and click on "Preferences"

4. You will see a button that says "Delete your UHR", click on that

5. You will receive a warning message about deleting the account. If you are sure you want to delete the account, click "Yes".
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