What is an Email Visit?

Last Updated: Sep 29, 2017 03:03PM CDT
An eVisit is a consultation with your provider through secure email messaging. The eVisit process
includes answering questions to qualify your symptoms, identifying the reason for the eVisit, and
if needed, getting a prescription from your provider.

The following are eVisit requirements and features:

> You must have a connection with a provider that supports eVisits.
> If your provider has the eVisit feature, the eVisit button is displayed under "Get Treated Now" section in your patient portal account.
> Your symptoms must be qualified during the eVisit. If your symptoms are too severe, the eVisit
stops and you are asked to see the provider at his or her office, or seek emergency medical
> A flat fee might be charged by your provider and is paid when requesting your eVisit.
> All responses to your eVisit are sent to your Inbox in the patient portal.

Note: Internet Explorer v8 is not currently supported for eVisits. You must
have an Internet Explorer version later than v8 or use browsers such as Chrome or Firefox.

To learn how to request an email visit, click here
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