How to Change My FollowMyHealth Email Address

Last Updated: Nov 15, 2019 11:11AM CST
FollowMyHealth™ allows you to change how you are notified about changes to your Universal Health
Record. Note: As of v2.2.7, updating the the notification email from your FMH Account will automatically
update the email associated with the patient's FMH Secure Login where password reset emails are sent 
as described in this article.

In order to change how you are notified, follow these steps:

1. After you have logged into your FollowMyHealth account, click the drop down arrow on My Account and 
select Preferences.
2. Once the page loads you will need to select (A) Notification Preferences.  Within that window you have
the ability to change how FollowMyHealth notifies you about changes to your Universal Health Record as
well as the ability to add your cell phone number so that you receive text message notifications.
  • For each notification type, you can choose to receive notifications by e-mail, text, both, or neither. Notification types include: (B) Email Address; (C) Appointment Reminders; (D) Appointment Updates; (E) Updates to Health Record; (F) Notice of Communication From Provider; (G) Organization Bulletins;  (H) My Reminders; (I) Goal Alerts
  • After you have made your selections and adjustments, the changes will automatically save.

To update your email address, you can click the Change hyperlink next to the current email address. This
will open the box below where you can enter the new email address. Once you are finished click Verify Email.
Selecting the "Change" link indicated above will bring up the following pop-up window:

Input the desired email address in the box and select the "Verify Email" button. This will send a verification code email to the new email address as indicated in the message that will now display on the "My Info" screen:

Next, access the email address you have requested to change to, locate the verification code provided in the verification email

enter the verification code provided

  This email change can also be initiated under the Contact Information section on the General tab in the My Info section of your FMH Account.

Note: If you would like to see how to add your cell phone number so that you receive text message notifications, go here.
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