Frequently Asked Questions

  • Can I Change my Login from Google, etc. to FMH?

    In your FollowMyHealth™ portal, you can change the login method to FMH if you are using an alternative method like Facebook, Yahoo, etc. To change that login method, view this article. Read More

  • Health Maintenance Reminders

    Do you have messages in your "Action Center" that state that an item is overdue? It may look similar to the image below. These items are called health maintenance reminders. These it... Read More

  • Delete Recent Activity Items

    The Recent Activity section of your account keeps track of interactions you or your providers have had with your account. For example, you will see when your provider has updated your re... Read More

  • How do I Submit Forms for Appointments?

    FollowMyHealth™ now allows patients to submit forms that you would usually fill out at the provider's office. This was done so that you can save time once you arrive for your appointment... Read More

  • How do I Create a Health Journal Entry?

    With FollowMyHealth™, you are able to create a health journal. This is a useful tool because it allows you to make notes and/or keep track of a medical condition. You could also use the ... Read More

  • Why are some Appointments Missing?

    Appointments can be missing based on a few reasons. Let's take a look at a few of those reasons. The appointment has not been scheduled in the EHR It could be a case where the office... Read More

  • Will I Lose Everything if I Delete my Account?

    A question that patients commonly ask is if I have to delete my account, will I lose all my records. The answer to that question is yes and no. Yes, you will lose any emails/messages in ... Read More

  • Turning off the Message Disclaimer

    Ever notice that when you send a message you get this disclaimer: Although its just a disclaimer, sometimes you don't want to see this every time you go to send a message. Luckily, th... Read More

  • What is a TAG?

    A common question that is asked is what is a TAG. A TAG is what you an use as a identifier for a provider. For example, a primary care physician can be tagged as PCP. For more informatio... Read More

  • How to Remove a Proxy Connection/Account

    In your FollowMyHealth™ account, you can remove individuals that you have access to. To remove an individual, follow the steps below. 1. Log into the account 2. Go to My Account and se... Read More
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