09 Mar Two-factor Authentication – Sorry! We Can’t Sign You Into Your Account at This Time
Posted at 00:04h in Security Questions
If you are seeing the below error message when trying to log in to your FollowMyHealth account, your account has been temporarily locked from too many failed two-factor authentication attempts.
For security purposes, we only allow you 3 attempts to enter the correct verification code and 3 requests to resend the code.
You will be able to try logging in again in 5 minutes
You should also have received an email from FollowMyHealth with the subject “Unusual Account Activity Alert”. This email is to alert you in case you were not the one trying to log into your account. If you suspect someone else may have been trying to access your account, follow the steps listed in that email.