Can I Request an Email Visit on the Mobile App?

Can I Request an Email Visit on the Mobile App? The answer to this question is Yes!. You can now request an email visit on the app. The process is similar to that on a computer or laptop. To learn how to request an email visit, click here.

To request an Email Visit with your provider on FollowMyHealth, with your mobile device follow these steps below:

Step 1: Log in to your account.

Step 2: Go to the main menu and tap “Appointments.”

FMH home screen

Step 3: Click on the icon at the bottom of the screen.

appointments screen, new appointment icon at the bottom of the screen

Step 4: Tap, “Start Email Visit.”

New appointment options, "email visit" middle option

Step 5: Choose your provider.

select provider for email visit

Step 6: Read the “Things to Know.”

things to know before using email visit

Step 7: Describe the reason for your visit.

reason for email visit
describe reason for email visit

Step 8: If a fee is required for this service, you’ll be presented with additional information and the ability to pay for your Email Visit before continuing.

Step 9: Upload any files that might be needed.

add attachment for visit

Step 10: Double check that your information is correct before submitting your request.

confirm patient information

Step 11: You will receive a message that assures you that your Email Visit request was sent.

confirmation of visit