Forgot Password? – Mobile App

Just like on the desktop site, you can change your password via the mobile apps.

To change the FMH login password:

Step 1: Open the app. 

Step 2: Click on the “Sign In using your FollowMyHealth account”. 

Step 3: Click on “Forgot Password?” 

Step 4: Enter your username in the menu provided and click “Reset Password”. 

recover your password screen

Step 5: If the username is recognized, you will receive a password reset email. If you do not receive a password reset email, contact your medical organization so either they can assist you or direct you to the right team to assist.  

enter verification code

To change any of the alternative login passwords:

Just like the FMH login, you can reset passwords, such as Google and Yahoo through the app as well. To change the password, click on the “Sign In using an alternative” option and choose your login method. There, follow the steps to change your password. For example, Yahoo will give you the option, “Trouble accessing your account”, to begin the process of changing the password.