Not permitted to request username at this time (locked out)

If you have tried to reset your username too many times, requested the maximum number of verification codes, or your information doesn’t match our records, you will see a screen stating that you are not able to request your username at this time.

If you see this screen, you may attempt to try again in 5 minutes.  If you still are unable to recover your username, please contact your FollowMyHealth Support Team.