How Do I Request an On-Demand Video Visit?

Please note that the availability of some features may be dependent on your connected organization(s). Be sure to check to see if your provider offers Video Visits.

To request an On-Demand Video Visit with your provider on FollowMyHealth, follow these steps below:

Step 1: Log in to your account.

Step 2: Go to “Get Treated Now” on the home screen

Step 3: Click “Start a Video Visit”

Step 4: A pop-up will appear to let you know your estimated wait time.

Step 5: Click “Select” when ready.  

Step 6: Next, you will need to allow FollowMyHealth access to your camera and microphone. Also, you can enable notifications for your Video Visit by tapping on “Enable Notifications.”  

Step 7: Once your scheduled time arrives, you will then be placed into a video conference with your provider.