In a recent system update the ability to store the username and password was removed. Firefox and Internet Explorer cannot store the log in information in the browser store. They would need an add-on or password manager. However, we do not recommend using those for...
If you are not receiving the 2-step verification PIN number via text message. There are two ways to work with that functionality. Option 1: Turn that security feature off/or choose a different method for receiving those PIN numbers. Go to https://secure.followmyhealth.com Sign in...
If you are receiving the screen shown below your browser has been set to not accept Cookies. You will have to allow them to be accepted before you will be able to access your FollowMyHealth account. Mozilla Firefox Google Chrome Internet Explorer Safari ...
Problem: I have a South Central Rural Telephone Cooperative (scrtc.com) email address. My FollowMyHealth® invitation email registration link is not working. Cause: If you are logged into the Webmail Light version of their webmail client it only supports plain text without images or hyperlinks enabled....
Q. Does the FollowMyHealth platform support Safari on Windows computers. A. No. Due to the fact that Apple stopped updating and supporting the Windows version of Safari. FollowMyHealth is no longer able to be supported Safari on Windows. The last version to be released was...
Paying a bill and your payment status appears to be stuck on "Pending"? Never got a chance to even input your payment information. This is likely due to a pop-up blocker. To fix the issue, turn your pop-up blocker off. You will need to log...
Please be aware that your medical organization holds complete discretion over the medical information released to you in FollowMyHealth®. Information may not upload to your FMH account immediately. Missing medical information that you believe should be available? Please contact your medical organization. FollowMyHealth provides the...
If you are not receiving text messages, first check to make sure that you have entered the correct phone number. Also make sure that you selected the correct wireless carrier from the drop-down list. If both of these are correct, follow the steps and...
If the FollowMyHealth® website does not work properly while you are at work, you are not alone. Work networks are often set up with unique filters that block traffic to "time wasting" sites. This is so employees can only visit sites designated by their employer's...
Did you just join FollowMyHealth® and are trying to look at your scanned documents or notes? They may not be there yet. After receiving your permission to upload your medical record to FollowMyHealth, we begin the transfer of information. Due to their size, it...