Appointments can be scheduled through the app. This is a faster way to schedule an appointment than having to call and trying to reach the practice. To schedule an appointment, follow theses steps below. Step 1: Log in to your account. Step 2: Tap on Appointments at...
If you receive this error, there was an issue with recovering your username and you will need to contact your FollowMyHealth Support Team to assist you. ...
If your account is set up with a third-party login such as AppleID, Facebook, Google, Yahoo, Microsoft, or Cerner, we will not be able to recover your account. However, you will be prompted to create an FMH secure username and password. Once created, you will...
The recovery tool will only send a verification code to the email or phone registered to the FollowMyHealth account. If you no longer have access, please contact support for assistance. ...
If you do not receive a username verification code, try having the code sent to the alternate option (i.e. if you sent the code to your email, try retrieving your code via text). If this does not work, reach out to your provider's support team...
If you see the screen that says you have tried to search for your account too many times within a short period, you'll need to wait 5 minutes before attempting to search for your account again. ...
You are allowed 3 verification code requests in a 24 hour period. If you exceed this you must contact support or wait 5 minutes from the last attempt. You will also see this screen if you enter the incorrect code too many times. In this case,...
If you have tried to reset your username too many times, requested the maximum number of verification codes, or your information doesn't match our records, you will see a screen stating that you are not able to request your username at this time.If you see...
When trying to reset your password, you will notice that you are only allowed three reset attempts within a 5 minute span. The key thing to remember is even though the account seems to be locked afterwards, it's not. The only thing that has been locked...
The first time that you create a FollowMyHealth® account, you will be asked to share some basic information from your connecting account. This allows FollowMyHealth to use them for authorization. (see image below for an example) Each organization (Facebook, Yahoo, Google, and LiveID) has a...