In the FollowMyHealth mobile app, you have the option to export your health records. You can either export your entire health record, part of it, or just clinical documents. This feature can come in handy if you need to your records to another provider outside...

Deleting messages are easy to do with the app. If you are unsure how to delete messages, just follow the steps below.  Android App Step 1 :Log into the account.  Step 2: Tap the “Menu” option and select "Messages".  Step 3: Once your Inbox is...

One question that is asked is, “Can I delete my account from the app?” The answer to that question is no. The app does not allow patients to delete the account. You can remove the connection to your connected organization, but you cannot delete the...

Just like how you can add records through the app, you can also delete them as well. To delete a health record from your account, follow the steps below.  Android App Step 1: Log into the account. Step 2: Tap the “Menu” option and tap “My Health”. ...

Now that you have a FollowMyHealth® account set up, let's look at what each section means. Note that some features may be available, and some may not depend on if your account is connected or if your connected organization has that feature available. Below is...

Remember to be sure to check with your healthcare organization/practice to see if they offer video visits.  To request a video visit with your provider on the mobile app, follow these steps below based on your device: Android App Step 1: Log into your account ...

Video visits are a great way to interact with your provider without having to be at the physical office. However, things come up and just like cancelling an appointment, you may have to cancel a video visit. Cancelling a video visit is easy to do...