If you receive this message when trying to register, it could be for a few reasons:  Option 1: You have already registered using that invite and it’s no longer active  Option 2: The invite has expired  Option 3: The invite was deleted by your organization  What...

If you are having trouble saving your demographics, it could be that a field has not been filled out or it hasn't been filled in at all. Some fields that can cause your demographics not to save are phone numbers, date of birth, zip...

FollowMyHealth® does allow you to refill your prescriptions instead of having to call and have it refilled. Let’s say you go to refill a prescription and the refill icon is grayed out, what does this mean?  If you are experiencing this, it more than likely...

If you have been unable to view your child's or children's information, there could be a couple of issues:  Option 1: You haven't received a proxy invite for the child or children  Resolution: Call the child's practice to request a proxy invite. You may need...

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