If you are not receiving text messages, first check to make sure that you have entered the correct phone number. Also make sure that you selected the correct wireless carrier from the drop-down list. If both of these are correct, follow the steps and...

Not receiving an invitation e-mail or update e-mails for your FollowMyHealth® account?  Some e-mail providers require that the domain “@followmyhealth.com” be added to your safe sender list before you are able to receive emails. Regardless of your e-mail domain, feel free to add us...

FollowMyHealth® provides the ability for patients to message their providers. Please note, some providers do not have this feature enabled. If your provider(s) are listed in the "With Providers and Healthcare Organizations" section (shown below). Which is under “My Connections”, but you are unable to...

If you are receiving the error message above when creating an FMH Secure login, one of the following is occurring: Another FollowMyHealth® user already has ownership of this username. You have already created this username yourself. Possible Solutions: Change the username...

Thank you for contacting FollowMyHealth Support. In the event you created an FMH account and have lost and/or forgot your username, please follow one of these routes to try and recover it. NOTE:  While most FMH Secure usernames can be recovered, it is not...

You will receive this message if you clicked on the button to log in. The credentials you entered are not associated with a FollowMyHealth® account. This may occur in the following scenarios: What caused this?  There are a few possibilities: Your account is accessed via an...

Please be aware that FollowMyHealth® reflects your medical information exactly as it appears on your health records with your medical organization. The medical information released to you in FollowMyHealth is under the discretion and control of your medical organization.  You can also verify...