You can! While a FollowMyHealth username and password is required when creating an account today, there is a small number of users who never created one. That’s where our username recovery tool can help. Here’s how to recover your account, even if you don’t have...
While our application means you can always have access to your information, there are times when you might need to print your record. You can print your entire record, or certain pieces, from your FollowMyHealth account. To print your records, follow these steps below: Step 1:...
If you receive this error, there was an issue with recovering your username and you will need to contact your FollowMyHealth Support Team to assist you. ...
If your account is set up with a third-party login such as AppleID, Facebook, Google, Yahoo, Microsoft, or Cerner, we will not be able to recover your account. However, you will be prompted to create an FMH secure username and password. Once created, you will...
The recovery tool will only send a verification code to the email or phone registered to the FollowMyHealth account. If you no longer have access, please contact support for assistance. ...
If you do not receive a username verification code, try having the code sent to the alternate option (i.e. if you sent the code to your email, try retrieving your code via text). If this does not work, reach out to your provider's support team...
If you see the screen that says you have tried to search for your account too many times within a short period, you'll need to wait 5 minutes before attempting to search for your account again. ...
You are allowed 3 verification code requests in a 24 hour period. If you exceed this you must contact support or wait 5 minutes from the last attempt. You will also see this screen if you enter the incorrect code too many times. In this case,...
If you have tried to reset your username too many times, requested the maximum number of verification codes, or your information doesn't match our records, you will see a screen stating that you are not able to request your username at this time.If you see...
When trying to reset your password, you will notice that you are only allowed three reset attempts within a 5 minute span. The key thing to remember is even though the account seems to be locked afterwards, it's not. The only thing that has been locked...