The “Recent Activity” section of your account keeps track of interactions you or your providers have had with your account. For example, you will see when your provider has updated your records. You can remove those items in that section if you would like. To...
Let's say you have an account set up; however, you are able to see any records or your providers. More than likely, the account is unconnected. The account needs to be connected so you can have access to your records. Luckily, some organizations allow for...
Just like on the desktop site, you can change your password via the mobile apps. To change the FMH login password: Open the app. Click on the “Sign In using your FollowMyHealth account”. Click on “Forgot Password?” Enter your username in the menu provided and...
Let's say you are no longer a patient at your medical organization/practice and have switched practices. You do have the option to remove that connection in the account. To remove a practice that you are no longer a patient at, follow the steps below. Android...
In the FollowMyHealth mobile app, you have the option to export your health records. You can either export your entire health record, part of it, or just clinical documents. This feature can come in handy if you need to your records to another provider outside...
Deleting messages are easy to do with the app. If you are unsure how to delete messages, just follow the steps below. Android App Log into the account. Tap the “Menu” option and select "Messages". Once your Inbox is open, tap on a message. In...
One question that is asked is, “Can I delete my account from the app?” The answer to that question is no. The app does not allow patients to delete the account. You can remove the connection to your connected organization, but you cannot delete the...
With FollowMyHealth®, you are able to create a health journal. This is a useful tool that allows you to make notes and/or keep track of a medical condition. You could also use the health journal to keep track of day to day activities. For example,...
Just like how you can add records through the app, you can also delete them as well. To delete a health record from your account, follow the steps below. Android App Log into the account.Tap the “Menu” option and tap “My Health”. Next, choose what...
Now that you have a FollowMyHealth® account set up, let's look at what each section means. Note that some features may be available, and some may not depend on if your account is connected or if your connected organization has that feature available. Below is...