A question that is commonly asked is if you can print records from the mobile app. The answer to that question is no. The app does not have the feature/option for printing. In order to print your records, you will have to log in on...
As of now, there is not a FollowMyHealth® app for Windows phones or other Windows devices such as Surface Pros. You may receive a message that states "This application is not supported on mobile devices. Please log in with a desktop computer." However, you can...
One common question that is asked by patients is, "Do I have to download the app?" The answer to that question is yes. The reason for this is that the site is not very compatible on Chrome on an Android device or Safari on an...
Norton is flagging FMH Mobile for Android devices as Malware. This is a false positive. It is seeing the encryption of your health data on your device as a possible threat. Norton will rather be wrong about claiming something is Malware than miss something they...
The error message referenced above may appear if you check the box to "Remember me on this device". Only when logging into your account on the FMH Mobile application and your login uses two-step verification. FollowMyHealth® uses Open Authentication for login. The configuration needed to...
Windows Mobile App: Per the currently open patient suggestion: Currently the number of users that would benefit by the Windows app. It does not yet displace the amount of time and effort it would take for us to develop an app. As the number of Windows phone users grows,...
We currently support Android devices with at least an Android Operating System of version 6.0 (Lollipop) or higher. There are no specific minimums for Android hardware. As long as the operating system is new enough, but older devices may run the app extremely slowly, or...
We currently support iOS devices with at least iOS 11.0. Older devices that do not support iOS 11.0 will not be able to install the FMH Mobile App. Go here to download the iOS app. ...
The FollowMyHealth® Mobile application logs in to FollowMyHealth the same as the web version. It uses the same security parameters (SSL encryption in compliance with government regulations for medical information). Unique to mobile devices is the temporary storage of the downloaded information on the device....
FollowMyHealth is an online tool that gives you anywhere, anytime access to your personal health records. This allows you to take a proactive role in managing your care. Many healthcare providers and physicians use FollowMyHealth as their main engagement platform. While your platform may have a...