How to Verify my Identity when Requesting Connection

Last Updated: Aug 16, 2017 02:23PM CDT
The organization that you want to connect to might require patient identification verification. If the organization requires this verification, Patient Identification Authorization opens instead of Connection Request Successful. Continue with the following steps to verify your identification.

1.   Click I Agree to authorize the organization to verify your identification.
After you agree to the authorization, the text that is displayed under the date is saved as a document and sent to your health record and displayed in the Documents tab.
If you decline the authorization, you must confirm that you want to decline patient identification verification. If you accept the authorization, Patient Identification opens.



2.   Enter the applicable information in the boxes. Information that you provided on Sign Up and Connect is automatically filled on this window.
  •  First Name: Specify the first name of the account holder.
  •  Last Name: Specify the last name of the account holder.
  •  Middle Name: Specify the middle name of the account holder. This is optional.
  •  Suffix: Specify the suffix of the account holder. This is optional.
  •  Date of Birth: Specify the date of birth of the account holder.
  •  Social Security Number: Specify the Social Security number of the account holder. This is optional.
  •  Email: Specify the email address of the account holder. This is optional.
  •  Primary Phone: Specify the primary phone number of the account holder. This is optional. Select from Home, Mobile, Work, or None. If you select Home or Mobile, the phone number that you added on Create an account is automatically filled.
  •  Street: Specify the street number of the account holder.
  •  City: Specify the city of the account holder.
  •  County: Specify the county of the account holder.
  •  ZIP Code: Specify the ZIP Code of the account holder
‚Äč
 

3. Click OK.

Questions opens.
You must answer a series of questions. After you answer a question, click Next to open the next question. When you have answered the last question, Finish is available.

4. Click Finish.

Connection Request Successful opens.




FollowMyHealth-SupportUS@allscripts.com
http://assets0.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete