FMH Secure Login security information

Last Updated: Dec 05, 2013 09:10AM CST
Usernames and passwords are stored separately from clinical data within the cloud.  Passwords are stored as encrypted hashed values and when a patient enters their password we hash that value and compare the hashed values.  The passwords themselves are never unencrypted.  There is no code within the cloud that would allow us or anyone else to decrypt those passwords.
 
Similar to our encryption of each patient uniquely, there is a unique salt for each password encryption.  So, if someone hacks in to this storage table, they would never get usernames and passwords. They would just see hashed values that mean nothing.

If you wish to contact someone for support, please consult either your invitation email or the "Support" section in your Universal Health Record as each medical facility may request that you contact them differently with questions about your information.

support@followmyhealth.com
http://assets04.desk.com/
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