How to Refill a Prescription – Mobile App

Refilling a prescription has never been easier with the FollowMyHealth mobile app. Instead of having to call the provider and/or pharmacy to refill it, simply follow the steps below to quickly refill a prescription. 

Android App

Step 1: Log into the account. 

Step 2: Tap the “Menu”, option and choose “Renew Prescription”. 

menu bar, tap "renew prescription"

Step 3: Next, you will be able to choose what prescription needs to be refilled. You will choose the prescription, pharmacy, provider, and add comments if needed. 

prescription renewal menu
choose the prescription from a drop down menu

Step 4: Once you have selected your prescription, tap the “Send” button at the bottom of the screen to send the refill request to your provider.  

iOS App

Step 1: Log into the account. 

Step 2: Tap the “More” button at the bottom of the screen. 

Tap the "More" button at the bottom of the screen.

Step 3: Tap on “Renewals”. 

"more" menu, tap "renewals"

Step 4: Tap on the prescription you wish to refill.

Tap on the prescription you wish to refill.

Step 5: Make sure all the info in the fields are correct. You can also add a comment for your provider if you would like. Once you have determined that everything is correct, tap “Send” at the top of the screen. This will then send the request to your provider.  

check prescription information