FollowMyHealth® takes security seriously. We understand the importance of keeping your medical records safe. What can you do to make your account more secure? You can enable Two-factor Authentication. This requires you to enter a Verification Code that is either emailed or texted to you....
Creating/resetting passwords can be confusing and frustrating. Especially since it seems like each site has their own requirements. With FollowMyHealth®, we require that you use a special character and a number in your password, such as !,#,$, and others. Why do we require this? Having...
Has Facebook been recommending fellow patients to be your friends? By using your existing Facebook credentials to log in to your FollowMyHealth account, Facebook becomes aware of your use of the application. The third party authorization agreement (known as Open Authentication) allows you...
No FollowMyHealth does not store any information related to your credit card. If your provider has billing enabled through the FollowMyHealth the credit card information is sent directly to your provider. It is never stored on FollowMyHealth servers at any time. ...
Usernames and passwords are stored separately from clinical data. When you log into the platform a hash value is created. The hash value is a unique identifier that allows our system to safely hold your data in your account. This is true due to...
Patients are beginning to see a "Like" FollowMyHealth post appear on their Facebook timelines. This interaction option with our brand name was not created by FollowMyHealth. It is a software feature that is controlled by Facebook. The prompt is asking if it is okay for...
For anyone wishing to add more security to their FollowMyHealth™ login process, please visit the following articles. FMH Secure Login - 2-step verification method AppleID - "Login Approvals" Facebook - "Login Approvals" Google - "2-step Verification" Yahoo - "Second Sign-in Verification" Microsoft LiveID - "Two-step Verification" Enabling a second layer of verification will require you to...
Definitely not! We use Facebook (and the other authentication methods) purely for authentication. We do not post your FollowMyHealth™ activity to any external location. This link will give you a fuller explanation of security measures. ...
FollowMyHealth® uses something called Open Authentication as login for the site. This means that you can use your login from AppleID, Facebook, Google, Yahoo, or Microsoft LiveID to log in to FollowMyHealth. This means that you do not have another username and password to remember....
In compliance with HIPAA regulations, in-flight data is 128-bits encrypted. Data at rest is also HIPAA compliant with 256-bit encryption. Your login occurs over SSL (https) and is thereby also secure. Keeping with Open Authentication Standards (2.0), we allow for sign in to occur through...