FollowMyHealth® does allow you to refill your prescriptions instead of having to call and have it refilled. Let’s say you go to refill a prescription and the refill icon is grayed out, what does this mean? If you are experiencing this, it more than likely...
If you have been unable to view your child's or children's information, there could be a couple of issues: Option 1: You haven't received a proxy invite for the child or children Resolution: Call the child's practice to request a proxy invite. You may need...
This message means your browser does not support the FollowMyHealth® website. FollowMyHealth is supported by modern versions of Google Chrome, Mozilla Firefox, and Safari, and Internet Explorer 8 and higher. Please select one of the buttons to be taken to the site to download a...
Q. How do I find my pharmacy in the search results when searching by zip code? A. When searching for a pharmacy by zip code you should note that the results will order by all zip codes within the distance that you have set....
If you would like to add an extra layer of security to your FMH Secure Login, you have the option to add a 2-factor authentication process. Sign in to your account at FollowMyHealth. Step 1: Click "My Account". In the drop-down window select "Preferences" Step 2: Once...
If you received the above notice, please make sure you are entering your invitation code correctly in keeping with the organization's settings. If you are certain you are using the correct information, contact the medical organization from where you wish to get your records. Your...
Step 1: In the FollowMyHealth® platform, select “My Account” in the top right-hand corner. Then select “My Connections” from the drop-down list. Step 2: On this screen, click the button on the right that says, “Add Organization” and give the appropriate information. In the search box...
If you are creating an account from a mobile device, please go here. If you have not received an invitation e-mail, but wish to create an account, please see the following steps: Step 1: Go to https://www.followmyhealth.com (link will open in a new tab or window). Step...
If you are creating your account from a mobile device, go here. If you would like to watch our walkthrough video on how to create an account using an invitation please go here. Step 1: First, open the invitation that was sent to you. Then...
When trying to download the app, you must have the minimum version of whichever operating system you are using. If you are using an Android device, then you must have 4.1, Jellybean, or higher. If you are using an Apple (iOS) device, then you must...